Contact

New Enquiries

We manage all new enquiries in writing only. 

Please use the contact form, or email us. As Dr Jenny may be consulting with patients or operating, she may not be able to answer routine calls.

Managing An Existing Appointment

Most appointment changes can be managed directly through your Glowday patient portal.

Appointments can be rescheduled up to 48 hours before your appointment and cancelled at any time.

To change an appointment within 48 hours, please cancel your existing appointment and make a new booking for your preferred date and time.

If your appointment was booked for you in clinic it will be in a pending state until you confirm it. Once confirmed, you will be able to reschedule or cancel it through your portal.

Log into your portal here.

Existing Patients

For routine clinical or treatment-related questions, please email us or message us by text or WhatsApp.

If you have an urgent concern following treatment, please call us.

Response Times

We aim to respond to written enquiries within 24 hours or by the next working day. If you have not heard back, please check your junk or spam folder.