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Privacy Policy

Dr. Jenny Clinic Privacy Policy

This privacy notice for Surgical Skin Ltd (doing business as Dr. Jenny Clinic) (“Dr. Jenny Clinic”, “we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

If you have any questions or concerns, please contact us at info@drjennyclinic.com

 

What information do we collect?

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide when you:

  • Register on the Services

  • Express interest in our products/services

  • Participate in activities on the Services

  • Contact us directly

Examples of personal data:

  • Name, contact details (email, phone number, address)

  • Job title and professional background

  • Contact preferences

  • Payment information (collected via Stripe and Squareup)

 

Sensitive Information

Where relevant and with your explicit consent, we may collect:

  • Health data

  • Biometric or genetic data

  • Data about sex life or sexual orientation

 

Information Automatically Collected

We collect certain information automatically, such as:

  • IP address

  • Browser and device characteristics

  • Operating system and referring URLs

  • Usage data (page visits, session duration, errors)

 

How do we process your information?

We use your information to:

  • Create and manage your account

  • Deliver requested services and manage bookings

  • Respond to enquiries and provide customer support

  • Process payments and manage transactions

  • Send updates, promotions, or service communications

  • Analyse user behaviour to improve website and services

  • Maintain safety, security, and legal compliance

 

What legal bases do we rely on?

In accordance with the UK GDPR, we rely on the following legal bases:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

  • Vital interests

 

When and with whom do we share your personal information?

We share data with trusted third parties that support our services:

  • Payment processors (Stripe, Square)

  • Website hosting and technical providers

  • Marketing and communication tools

  • Analytics platforms (e.g. Google Analytics)

Each third party is contractually bound to maintain confidentiality and only process data according to our instructions.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to provide and improve your experience. You may refuse or control the use of cookies through your browser settings. More details can be found in our Cookie Policy.

 

How long we keep your  information

We retain your personal data only as long as necessary to fulfill the purposes outlined in this notice, unless a longer period is required by law. When no longer required, we securely delete or anonymise your data.

 

Data Security

We implement appropriate technical and organisational measures to protect your personal information. However, no electronic transmission is ever fully secure. We advise using secure devices and internet connections when interacting with our Services.

 

Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

 

Your Data Protection Rights

You have the right to:

  • Access and review your personal data

  • Rectify inaccurate or outdated information

  • Request erasure of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge complaints with the UK Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us at info@drjennyclinic.com

 

Policy Updates

We may update this policy periodically. We encourage you to review it regularly. Material changes will be highlighted clearly.

Contact Us

If you have any questions about this policy, your data, or your rights, please contact us on info@drjennyclinic.com

This privacy policy is designed to be clear, concise, and compliant with UK GDPR and other applicable laws. It may be updated based on your business changes or further legal guidance.

 

Review Date: June 2025
Next Review Due: June 2026 (or sooner if we update our data processing practices or legal obligations)